Privacy notice

Last updated: 12 November 2026

This notice explains how Stefan Mitrica, trading as SM Shuttle & Courier ("I", "me"), uses your personal details when you get in touch through this website, by WhatsApp, by phone or by email. I am a self-employed driver based in Wembley, London, and the controller of your data.

What I collect

When you use the form I receive your name, your phone number and/or email address, the pickup and destination, the date and time, the number of passengers, the luggage, the flight number if you give it, and your message. When you message or call me I see your phone number and anything you send.

Why I use it

Only to reply to you, to give you a price, to arrange and carry out the journey or delivery, and to keep the records a business has to keep. The legal basis is taking steps at your request before a contract and, once you book, the contract itself. Accounting records are kept because the law requires it.

Who sees it

Stefan. The form is delivered by email through a service provider that processes it on my behalf, and the website is hosted by Cloudflare. Your details are not sold and are not used for advertising.

How long it is kept

Requests that don't become a booking are deleted within 12 months. Details of journeys and invoices are kept for 6 years, as UK tax rules require.

Analytics and maps

Google Analytics and the Google map only load if you allow them. See the cookie notice.

Your rights

You can ask for a copy of your data, ask for it to be corrected or deleted, or object to how it is used. Write to stefanmitrica59@gmail.com. If you're not happy with the answer you can complain to the Information Commissioner's Office (ico.org.uk).